Privacy Policy

Introduction

At AdChat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Create an account or purchase our product
• Contact us for support
• Subscribe to our newsletter
• Connect your Facebook ad account

This may include your name, email address, payment information, and business details.

Information from Google Services

When you sign in with Google or connect Google services to your account, we access the following Google user data:

• Basic profile information: Your name, email address, and profile picture from your Google account, used to create and authenticate your AdChat account.
• Email address: Used as your account identifier, for sending transactional communications (e.g., account verification, password resets), and for delivering service notifications.

Automatically Collected Information

When you access our service, we may automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address and general location
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraud

How We Use Google User Data

Google user data received through sign-in is used solely to authenticate your identity and create your account on AdChat. Specifically:

• Your Google email address is used as your account login identifier and to send you service-related communications.
• Your Google name and profile photo are used to personalize your account profile within the application.

AdChat's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for serving advertisements or for training artificial intelligence or machine learning models.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• Service Providers: We may share data with third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, cloud hosting). These providers are contractually obligated to protect your data and may only use it for the purposes we specify.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

Google user data is never shared with third parties except as described above for service providers who are strictly necessary to operate the service (e.g., our authentication and hosting infrastructure).

Data Storage and Protection

We implement appropriate technical and organizational measures to protect your personal information, including Google user data. These measures include:

• All data is transmitted over encrypted connections (TLS/SSL).
• User data is stored in secure, access-controlled cloud databases.
• Authentication tokens are managed by our secure authentication provider (Supabase) and are never exposed to client-side code.
• Access to production systems and user data is restricted to authorized personnel only.
• We conduct regular security reviews of our application and infrastructure.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention and Deletion

We retain your personal information, including any Google user data, only for as long as necessary to provide our services to you and fulfill the purposes described in this policy.

• Account data: Retained for the duration of your active account. When you delete your account, all associated personal data — including Google user data — is permanently deleted from our systems within 30 days.
• Ad account connection data: Retained while your account is active. Deleted when you delete your account or upon request.
• Usage and analytics data: Retained in anonymized form for up to 12 months for service improvement purposes.

To request deletion of your data, you can delete your account from your dashboard settings, or contact us at support@adchat.app. We will process deletion requests within 30 days.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at support@adchat.app.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our service.

Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@adchat.app